DMStore Privacy Policy

Effective Date: November 8, 2025

Welcome to DMStore – your trusted online store for electronics, fashion, and fragrances.
We operate at https://digitalmonkey.com.ng and are committed to protecting your privacy under the Nigeria Data Protection Act 2023 (NDPA). This policy explains how we collect, use, and safeguard your information in a clear, friendly way. By shopping with us, you agree to these practices.

1. Who We Are

    Business Name: DMStore

    Legal Entity: Digital Monkey Limited

    Address: 28 Keffi Rd, Mekara, Kaduna 800282, Kaduna, Nigeria

    Email: info@officialdigitalmonkey.com.ng

    Phone: +234 902 005 3497

    Contact Page: digitalmonkey.com.ng/contact

2. What Information We Collect

We only collect what’s needed to serve you better: Information Why We Need It
Full Name:
To address you correctly on orders & delivery
Email Address:
For order confirmations, shipping updates & newsletters (opt-out anytime)
Phone Number:
For delivery coordination & SMS updates
Shipping/Billing Address (City, State, ZIP):
To deliver your package safely across Nigeria
Payment Info:
Processed securely via Paystack or bank transfer – we never store full card details
Order History:
To help you track past purchases & re-order easily
We also collect (automatically):
IP address, browser type, device info
Pages visited & time spent (via Google Analytics)
Children Under 13:
We do not knowingly collect data from children under 13. If we learn we have, we’ll delete it immediately. Parents, contact us if concerned.

3. How We Use Your Information

• We use your data only to:
• Process & deliver your orders
• Send order updates (SMS/email)
• Improve our website & product recommendations
• Send promotional emails (you can unsubscribe with one click)
• Prevent fraud & ensure secure transactions
• Comply with Nigerian tax & legal requirements
• No automated decisions affect your rights without consent.

4. Cookies & Tracking

We use:

• Essential cookies – for cart, login & checkout
• Google Analytics – to understand how you shop (anonymized)
• Facebook, Instagram, Pinterest Pixel – for remarketing (you’ll see our ads if you visited us)

You control this:
Click “Manage Cookies” in the banner
Or adjust in your browser settings

5. How We Share Your Data

We never sell your information. We share only with trusted partners under strict NDPA rules:
Partner
Purpose
Paystack:
Secure payment processing
Shipping Partners (e.g., NIPOST, DHL)
Nationwide delivery
Google Analytics
Site performance insights
Mailchimp / SMS Provider
Order & promo emails/SMS
Meta (Facebook/Instagram), Pinterest
Targeted ads (you can opt out)

All partners are bound by data protection agreements.

6. Data Security

Your safety is priority #1:

• SSL encryption on all pages
• Secure payment gateways
• Regular security audits
• Limited staff access
• In case of a breach, we’ll notify you & NDPC within 72 hours.

7. How Long We Keep Your Data

Data Type
Retention
Order & payment info
7 years (tax law)
Account details
Until you delete your account
Marketing emails
Until you unsubscribe
After that, we delete or anonymize it.

 

8. Your Rights (NDPA Guaranteed)

You’re in control. Contact us to:

• Access your data
• Correct mistakes
• Delete your info
• Stop marketing
• Get a copy (portability)
• Object to processing
• Reply within 30 days.

Not happy? Complain to NDPC → ndpc.gov.ng

 

9. Third-Party Links

We link to Paystack, social media, etc. Their privacy rules apply there – we’re not responsible.

10. Updates to This Policy

• We may update this policy. You’ll get:
• Email notice
• Banner on site
• Continued use = acceptance.

11. Contact Us

     Got questions? We’re here 24/7:
       info@officialdigitalmonkey.com.ng
      digitalmonkey.com.ng/contact
     +234 902 005 3497
     28 Keffi Rd, Mekara, Kaduna

     Thank you for trusting DMStore.
     Shop with confidence – your privacy is our promise.
     Last updated: November 8, 2025